United States Department of Veterans Affairs

Waco Regional Office - Contact Us

Our Office Hours Are: Monday - Friday, 8:30 am - 4:00 pm

Our Telephone Hours Are: Monday - Friday, 8:30 am - 4:30 pm

You may contact us:

  • By Telephone
  • Nationwide Benefits Information 1-800-827-1000
  • Telecommunications Device for the Deaf (TDD) 1-800-829-4833
  • Life Insurance 1-800-669-8477
  • CHAMPVA Information 1-800-733-8387
  • Gulf War Hotline 1-800-PGW-VETS
  • Headstones and Markers 1-800-697-6947
  • By E-Mail

The email links below are not secure connections. Please remember that we cannot guarantee your privacy.

Return information of a private nature will be sent via regular mail to the address of record. General benefits information may be returned via e-mail or regular mail. Please state your preference and address.

For claim information and general inquiries, you can contact us at the website https://iris.custhelp.com/

For Loan Guaranty inquiries, you can e-mail the Houston Regional Loan Center at lgylgy@va.gov

For VA Life Insurance inquires, you can e-mail VAinsurance@va.gov

  • By Mail
  • VA Regional Office
  • One Veterans Plaza
  • 701 Clay Avenue
  • Waco, Texas 76799
  • In Person
  • In Waco
  • At the V.A. Regional Office
  • One Veterans Plaza
  • 701 Clay Avenue
  • In Abilene
  • At the Taylor County Plaza Building
  • 400 Oak Street, Suite 103
  • In Amarillo
  • At the V.A. Medical Center
  • 6010 W Amarillo Blvd
  • In Austin
  • At the V.A. Outpatient Clinic
  • 2901 Montopolis Drive
  • In Dallas
  • At the V.A. Medical Center
  • 4500 S Lancaster Road
  • Building 2, Room 1E307
  • In El Paso
  • At the V.A. Health Care System
  • 5001 N Piedras Street
  • In Ft. Worth
  • At the V.A. Outpatient Clinic
  • 2201 SE Loop 820
  • In Ft. Hood/Killeen
  • Soldier Service Center
  • Bldg 18010, Hood Road
  • Ft Hood, TX
  • In Lubbock
  • At the V.A. Outpatient Clinic
  • Room 900
  • 6104 Avenue Q South Drive
  • In Temple
  • At the V.A. Medical Center
  • 1901 S First Street
  • In Tyler
  • 1700 SSE Loop 323
  • Suite 310

The email link below is not a secure connection. Please remember that we cannot guarantee your privacy.

For comments about this website, you can e-mail us at: Waco.Webmaster@va.gov