Our Office Hours Are: Monday - Friday, 8:30 am - 4:00 pm
Our Telephone Hours Are: Monday - Friday, 8:30 am - 4:30 pmYou may contact us:
- By Telephone
- Nationwide Benefits Information 1-800-827-1000
- Telecommunications Device for the Deaf (TDD) 1-800-829-4833
- Life Insurance 1-800-669-8477
- CHAMPVA Information 1-800-733-8387
- Gulf War Hotline 1-800-PGW-VETS
- Headstones and Markers 1-800-697-6947
The email links below are not secure connections. Please remember that we cannot guarantee your privacy.
Return information of a private nature will be sent via regular mail to the address of record. General benefits information may be returned via e-mail or regular mail. Please state your preference and address.For claim information and general inquiries, you can contact us at the website https://iris.custhelp.com/
For Loan Guaranty inquiries, you can e-mail the Houston Regional Loan Center at lgylgy@va.gov
For VA Life Insurance inquires, you can e-mail VAinsurance@va.gov
- VA Regional Office
- One Veterans Plaza
- 701 Clay Avenue
- Waco, Texas 76799
- In Waco
- At the V.A. Regional Office
- One Veterans Plaza
- 701 Clay Avenue
- In Abilene
- At the Taylor County Plaza Building
- 400 Oak Street, Suite 103
- In Amarillo
- At the V.A. Medical Center
- 6010 W Amarillo Blvd
- In Austin
- At the V.A. Outpatient Clinic
- 2901 Montopolis Drive
- In Dallas
- At the V.A. Medical Center
- 4500 S Lancaster Road
- Building 2, Room 1E307
- In El Paso
- At the V.A. Health Care System
- 5001 N Piedras Street
- In Ft. Worth
- At the V.A. Outpatient Clinic
- 2201 SE Loop 820
- In Ft. Hood/Killeen
- Soldier Service Center
- Bldg 18010, Hood Road
- Ft Hood, TX
- In Lubbock
- At the V.A. Outpatient Clinic
- Room 900
- 6104 Avenue Q South Drive
- In Temple
- At the V.A. Medical Center
- 1901 S First Street
- In Tyler
- 1700 SSE Loop 323
- Suite 310