eBenefits Access Your VA & DoDo Benefits 24-7 www.ebenefits.va.gov

San Juan Regional Benefit Office

Meet Our Leadership Team


Marlan P. Waldrop

Director: Marlan P. Waldrop

Marlan P. Waldrop was appointed Director of the San Juan Regional Office (RO) on Jan. 30, 2011. She administers benefits and services to more than 152,000 Veterans, Servicemembers, their families and survivors in Puerto Rico and the U.S. Virgin Islands. Administered benefits total approximately $34 million per month. Ms. Waldrop previously served as Assistant Director of the Montgomery RO.

Abner Concepcion

Assistant Director: Abner Concepcion

Abner Concepcion began his VA career in June 2001 as Veteran Service Representative at the Newark RO. He also served in the U.S. Navy in the early 1990s, culminating in service as part of the Navy Flight Demonstration Squadron, better known as the Blue Angels.

Alfredo “Al” Zabala

Veterans Service Center Manager: Alfredo “Al” Zabala

Al Zabala was appointed to this position in February 2010. He is responsible for the complete range of benefits administration, including outreach, personal contacts, and award activities for the RO. Mr. Zabala is a U.S. Army Veteran and a life member of Disabled American Veterans and American Legion.

Lathe K. Bragg

Vocation Rehabilitation and Employment (VR&E) Officer: Lathe K. Bragg

Lathe Bragg was appointed to this position in May 2011. He oversees the administration of VR&E benefits to more than 750 Veterans and their families in Puerto Rico and the U.S. Virgin Islands. Mr. Bragg previously served as Vocational Rehabilitation Counselor at the Oakland RO.