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Roanoke Regional Benefit Office

Roanoke Regional Office - Location and Contact Information

Home > Office Location and Contact Information

Our general inquiry telephone line is: 1-800-827-1000

  • Counselors are available to help you by phone between the hours of 7 AM and 7 PM, Eastern Standard Time, Monday through Friday.

*Closed on all Federal Holidays

Our office location and mailing address:

Important: We are currently in the process of moving several division offices into the Poff Federal Building.
Please see below for location updates. If you have a point of contact, please call ahead if you are unsure of where to report.

Mailing Address for All Divisions

U.S. Department of Veterans Affairs Regional Office
210 Franklin Rd., S.W.
Roanoke, VA 24011

For Home Loan Guaranty related benefits, be sure to address to the attention of Loan Guaranty (ATTN: Loans)

Office Addresses for Appointments and Walk-In’s

Closed on all Federal holidays.

Compensation & Pension and general benefit inquiries should report to:

Loan Guaranty

Vocational Rehabilitation and Employment (VRE)

Last day:
June 6, 2014:

U.S. Department of Veterans Affairs
VA Outreach and Public Contact
116 N Jefferson St. Roanoke, VA 24011

As of
June 9, 2014:

U.S. Department of Veterans Affairs
VA Outreach and Public Contact
8th floor
210 Franklin Rd SW
Roanoke, VA 24011

 

 

U.S. Department of Veterans Affairs
Loan Guaranty
8th floor Public Contact
210 Franklin Rd SW
Roanoke, VA 24011

 

U.S. Department of Veterans Affairs
Vocational Rehabilitation and Employment
8th floor Public Contact
210 Franklin Rd SW
Roanoke, VA 24011

Open: Monday, Tuesday, Thursday, and Friday. 8:30 AM to 4:00 PM EST/EDT; Wednesday -- 9:00 AM to 4:00 PM EST/EDT

Open: Monday thru Friday. 8:30 AM to 4:00 PM EST/EDT. Appointment Preferred.

Open: Monday thru Friday. 8:30 AM to 4:00 PM EST/EDT. Appointment Preferred.

Map 

Map 

Telephone Contact

 Do you have a question about your VA benefits? Call toll free 1-800-827-1000

 Is your question about Home Loan Guaranty benefits? Call toll free 1-800-933-5499

Other Contacts

Other VA Facilities in Virginia
Other Veterans Benefits Facilities

Contacting us electronically: