William (Will) Streitberger was appointed Director of the Hartford Regional Office in December 2013. As Director, William is responsible for administering roughly $25,000,000 per month in compensation and pension benefits to approximately 23,420 veterans and their dependents living in the state of Connecticut. He is also responsible for providing Vocational Rehabilitation Services, placement assistance and Independent Living Services to the disabled Veteran population of Connecticut.
Prior to Will’s appointment as Director of the Hartford Regional Office, he served as the Deputy Director of the Veterans Benefits Administration (VBA) Operations Center in the Office of Field Operations. He was responsible for leading the business-operating model to support the implementation and sustainment of VBA Transformation Initiatives effecting People, Process, and Technology business processes and policy, and training in support of the Agency Priority Goals (APGs) to increase operational efficiency and productivity, improve quality, expand stakeholder access to benefits and services, and eliminate Veteran homelessness.
Contact the Director at VBADirectorHartfordRO@va.gov
Jessica Maki was appointed to this position in July 2012. She is responsible for the overall management of Compensation and Pension benefits and services to Veterans, Servicemembers, their families and dependents in Connecticut. Ms. Maki began her VA career in Washington, D.C., as a Management Analyst with the Vocational Rehabilitation and Employment Service.