Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
eBenefits Access Your VA & DoDo Benefits 24-7


Overseas Intake Sites


Benefits Delivery at Discharge (BDD) Office
Landstuhl Regional Medical Center (LRMC)
Bldg 3724 Rooms 110 and 112

Phone: DSN 590-8200 or CIV 06371-9464-8200
(0049-6371-9464-8200 Outside Germany)

Fax: DSN 590-8208 or CIV 06371-9464-8201
(0049-6371-9464-8201 Outside Germany)


The Benefits Delivery at Discharge (BDD) Office in Landstuhl, Germany, accepts Pre-discharge claims from active-duty servicemembers stationed in Europe, Africa and the Middle East. Servicemembers must be within 180 days of their effective separation or retirement date and be able to schedule and report to all necessary examinations at LRMC.

Servicemembers stationed within the Kaiserslautern Military Community (KMC) should visit the Landstuhl BDD Office and submit their application package (VA Form 21-526EZ, service treatment records) in person. Walk-in hours are from Monday through Thursday 09:00 to 12:00 and 13:00 to 15:00 hours.

Servicemembers stationed outside the KMC, can participate in the BDD or Quick Start Programs through the "Fly-in" claim process. The Fly-in claim process reduces the necessary travel by allowing servicemembers to submit applications by fax or e-mail. Participants are required to make just one trip to Landstuhl to complete a physical examination.

To participate in the Fly-in claim process:

  1. Contact the Landstuhl BDD Office, by phone, fax or email.

    Servicemembers will then be provided with the all necessary information and forms via email.

  2. Complete and return the application.

    After the BDD office receives the necessary paperwork, the servicemember will be contacted via email with instructions to schedule the examinations at LRMC. Notification about what information and evidence is needed to support the claim will also be provided via email.

  3. Schedule and report for necessary examinations.

    Servicemembers will be provided instructions for scheduling and completing examinations.  Travel must be arranged by the servicemember and approved by his or her command.

  4. Submit service treatment records (STRs) to VA.

    When servicemembers report to the physical, they must bring a copy of their STRs which will be submitted to VA and not be returned. BDD and Quick Start Claims can not be processed without the STRs.


Benefits Delivery Discharge (BDD) claims can be filed on a walk-in basis or by calling DSN 738-5121 to schedule an appointment.

VA staff will schedule individual assistance sessions to file BDD claims at:

United States Army Garrison (USAG) Yongsan (738-7334/7322),
USAG Camp Casey (730-4033/4044, and
Osan Air Force Base (784-5440).

To be eligible for the BDD program, servicemembers must have time available to attend exams prior to departing Korea.

Retiring and separating servicemembers should contact the Soldier for Life TAP (SFL-TAP) or the Airman Family and Readiness Center at DSN: 315-784-5440; commercial: 011-82-31-661-5440 or e-mail for the BDD visitation schedule.

The BDD office also provides assistance to veterans, retirees, widows, or dependents residing in-country regarding VA benefit entitlements, claims for increase, new or reopened claims for compensation or pension benefits, and appeals.

Osan Air Base - Airman And Family Readiness Center Click "AFRC calendar" for scheduled briefings.

ACAP Online Active Component Path