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eBenefits Access Your VA & DoDo Benefits 24-7 www.ebenefits.va.gov
 

Home Loans

VALERI (VA Loan Electronic Reporting Interface)

 

VALERI logo

If you are inquiring about a new loan, please contact the VA Loan Eligibility Center.
Toll free number: 1-888-244-6711


If you have questions about your existing VA loan, or are a Veteran having difficulties paying a non-VA loan, please contact your local Regional Loan Center at: 877-827-3702


VA Net Value Factor - NEW - 10/8/2013

The net value factor is only published in the Federal Register when there is a change. Effective October 8, 2013, the factor is 14.95%

Past Net Value Rate Information - Posted 10/7/2013


Circulars 


Servicers Joining VALERI 


VALERI Servicer Newsflashes 


Servicer Reporting Requirements

  • VALERI Reporting Intro
    Download

  • VALERI Reporting Requirements
    Download
    Posted 10/16/2008

  • Servicing Systems Interface
    Download
    Posted 12/15/2008


Document Library for Servicers Live in VALERI

  • Servicer POC Enhancement Guide
    Download
    Posted 03/17/2014

  • Document Manager and Post-Audit Redesigns
    Download
    Posted 7/8/2010

  • Regulations for VA Loans
    Visit page
    Posted 5/2/2013

  • Interim Final Rule on Revised Loan Modification Procedures
    Download
    Posted 3/22/2011

  • Final Rule on Revised Loan Modification Procedures
    Download
    Updated 12/20/2011

  • Freddie Mac Primary Mortgage Market Survey Rate
    Visit page
    Updated Every Thursday 

  • VA Servicer Guide
    Download
    Posted 7/31/2009

  • VALERI SWP Users Quick Reference Guide
    Download
    Updated 6/4/2009

  • Scheduling Reports Quick Reference Guide
    Download
    Updated 6/4/2009

  • Bulk Upload Template Guide
    Download
    Updated 11/24/2009

  • SWP Bulk Upload Template
    Download
    Updated 4/12/2014

  • Claims Bulk Upload Guide
    Download
    Updated 11/24/2009

  • Claims Bulk Upload Template
    Download
    Updated 6/9/2015

  • Allowable Attorney Fees
    Download
    Posted 12/16/2013

  • State Foreclosure Process and Statutory Bid Information
    Download
    Posted 9/19/2013

  • Redemption Instructions
    Download
    Posted 7/6/2011

  • VALERI Fee Cost Schedule
    Download
    Updated 6/11/2015

  • VALERI Fee Cost Schedule Frequency
    Download
    Updated 1/7/2015

  • VA 4600 Repurchase and Mobile Home Loan Information
    Download
    Posted 3/22/2013

  • Title Documentation, Insurance and Timeframe Requirements
    Download
    Updated 7/20/2012

  • Valid OJOO Codes
    Download
    Posted 10/2/2014

  • Claim Data Elements and Business Rules
    Download
    Posted 12/30/2008

  • Non-Claim Event Rules and Descriptions
    Download
    Posted 12/30/2008

  • Transfer of Custody Rejection Guide
    Download
    Updated 11/24/2009

  • Original Federal Register Announcement of VALERI Regulations from 2008
    Download
    Updated 2/1/2008


Contact Information

  • ALAC Remittance Address for Bills of Collection
    Download
    Posted 2/19/2008

  • Bill of Collection Notice
    Download
    Posted 6/26/2008

  • VA Regional Loan Centers Contact Information
    Download
    Updated 07/01/2015

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