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Home Loans

VALERI (VA Loan Electronic Reporting Interface)

VALERI logo

If you are inquiring about a new loan, please contact the VA Loan Eligibility Center.
Toll free number: 1-888-244-6711


If you have questions about your existing VA loan, or are a Veteran having difficulties paying a non-VA loan, please contact your local Regional Loan Center at: 877-827-3702


VA Net Value Factor - NEW - 10/8/2013

The net value factor is only published in the Federal Register when there is a change. Effective October 8, 2013, the factor is 14.95%

Past Net Value Rate Information - Posted 10/7/2013


VALERI Servicer Newsflashes 


Servicer Reporting Requirements

  • VALERI Reporting Intro
    Download

  • VALERI Reporting Requirements
    Download
    Posted 10/16/2008

  • Servicing Systems Interface
    Download
    Posted 12/15/2008


Document Library for Servicers Live in VALERI

  • Servicer POC Enhancement Guide
    Download
    Posted 03/17/2014

  • Document Manager and Post-Audit Redesigns
    Download
    Posted 7/8/2010

  • Regulations for VA Loans
    Visit page
    Posted 5/2/2013

  • Interim Final Rule on Revised Loan Modification Procedures
    Download
    Posted 3/22/2011

  • Final Rule on Revised Loan Modification Procedures
    Download
    Updated 12/20/2011

  • Freddie Mac Primary Mortgage Market Survey Rate
    Visit page
    Updated Every Thursday 

  • VA Servicer Guide
    Download
    Posted 7/31/2009

  • VALERI SWP Users Quick Reference Guide
    Download
    Updated 6/4/2009

  • Scheduling Reports Quick Reference Guide
    Download
    Updated 6/4/2009

  • Event Administration Guide (Event Administrators Only)
    Download
    Posted 1/27/2009

  • Bulk Upload Template Guide
    Download
    Updated 11/24/2009

  • SWP Bulk Upload Template
    Download
    Updated 4/12/2014

  • Claims Bulk Upload Guide
    Download
    Updated 11/24/2009

  • Claims Bulk Upload Template
    Download
    Updated 8/6/2011

  • Allowable Attorney Fees
    Download
    Posted 12/16/2013

  • State Foreclosure Process and Statutory Bid Information
    Download
    Posted 9/19/2013

  • Redemption Instructions
    Download
    Posted 7/6/2011

  • VALERI Fee Cost Schedule
    Download
    Updated 02/26/2014

  • VA 4600 Repurchase and Mobile Home Loan Information
    Download
    Posted 3/22/2013

  • Title Documentation and Insurance Submission, Timeframe, and Documentation Requirements
    Download
    Updated 7/20/2012

  • Valid OJOO Codes
    Download
    Posted 12/18/2008

  • Claim Data Elements and Business Rules
    Download
    Posted 12/30/2008

  • Non-Claim Event Rules and Descriptions
    Download
    Posted 12/30/2008

  • Transfer of Custody Rejection Guide
    Download
    Updated 11/24/2009

  • Original Federal Register Announcement of VALERI Regulations from 2008
    Download
    Updated 2/1/2008


Circulars

  • Circular 26-13-27 - Increases in Allowable Attorney Fees and Changes in Preferred Foreclosure Methods
    Download
    December 16, 2013

  • Circular 26-13-26 - Special Relief Following the Midwest Tornadoes
    Download
    December 3, 2013

  • Circular 26-13-23 - Special Relief Following the Federal Government Shutdown
    Download
    October 9, 2013

  • Circular 26-13-20 - Lender/Servicer Impact on the Department of Veterans Affairs Home Loan Guaranty Program if the Government is Shutdown
    Download
    September 30, 2013

  • Circular 26-13-19 - Department of Veterans Affairs (VA) Acceptance of Properties
    Download
    September 27, 2013

  • Circular 26-13-16 - Special Relief Following Flooding in Colorado
    Download
    September 19, 2013

  • Circular 26-13-15 - New Percentage to Determine Net Value
    Download
    September 3, 2013

  • Circular 26-13-12 - Principal Reduction Alternative (PRA) for Department of Veterans Affairs (VA) Loans
    Download
    June 28, 2013

  • Circular 26-13-11 - Special Relief Following the Colorado Fire
    Download
    June 17, 2013

  • Circular 26-13-9 - Special Relief Following Oklahoma Tornadoes
    Download
    May 22, 2013

  • Circular 26-09-5 - Change 1 - VA Appraisal Requirements on Foreclosed Properties
    Download
    March 12, 2013

  • Circular 26-13-3 - Continued Forbearance Due to Hurricane Sandy
    Download
    February 5, 2013

  • Circular 26-09-15 - Change 2 - Processing Requests for Execution of Quitclaim Deeds
    Download
    December 31, 2012

  • Circular 26-09-12 - Change 2 - Property Preservation Requirements and Fees
    Download
    December 18, 2012

  • Circular 26-12-10 - Special Relief Following Hurricane Sandy
    Download
    November 1, 2012

  • Circular 26-12-5 - Change 1 - New VA Property Management and Servicing Contractor
    Download
    October 22, 2012

  • Circular 26-11-3 - Change 1 - Service Members Civil Relief Act
    Download
    August 24, 2012

  • Circular 26-12-5 - New VA Property Management and Servicing Contractor
    Download
    July 9, 2012

  • Circular 26-10-6 - Change 1 - Revised VA Making Home Affordable Program
    Download
    July 5, 2012

  • Circular 26-09-15 - Change 1 - Processing Requests for Execution of Quitclaim Deeds
    Download
    January 18, 2012

  • Circular 26-09-12 - Change 1 - Property Preservation Requirements and Fees
    Download
    January 18, 2012

  • Circular 26-11-22 - Final Loan Modification Regulation Revision
    Download
    December 23, 2011

  • Circular 26-11-6 - Additional Relief Following Tornado Outbreaks
    Download
    May 4, 2011

  • Circular 26-11-5 - New Loan Modification Regulation
    Download
    February 24, 2011

  • Circular 26-11-4 - Loan Guaranty Regulatory Update
    Download 
    February 22, 2011

  • Circular 26-11-3 - Servicemembers Civil Relief Act
    Download 
    January 26, 2011

  • Circular 26-11-1 -Relocation Assistance For VA Borrowers
    Download 
    January 6, 2011

  • Circular 26-10-14 - Transfer of TAS function to WebLGY
    Download
    December 2, 2010

  • Circular 26-10-12 - Domain Name Change for the VA Home Loan Program Internet Website
    Download
    September 23, 2010

  • Circular 26-10-4 Change 1 - Title Documentation in Florida
    Download
    July 29, 2010

  • Circular 26-10-8 - Relief for Veteran Homeowners Affected by the Gulf Oil Crisis
    Download
    June 23, 2010

  • Circular 26-10-7 - Forbearance For Homeowners With Problem Drywall
    Download
    June 1, 2010

  • Circular 26-10-6 - Revised VA Making Home Affordable Program
    Download
    May 24, 2010

  • Circular 26-08-8 - Change 1 - Loan Modification Under VALERI
    Download
    April 26, 2010

  • Circular 26-10-4 - Title Documentation in Florida
    Download
    March 24, 2010

  • Circular 26-08-3 - Change 1 - Processing Transfers of Ownership Under VALERI
    Download
    February 3, 2010

  • Circular 26-09-17 - Change 1 - Interim Process for Pre-Approval of Loan Modifications on Current Loans
    Download
    January 11, 2010

  • Circular 26-09-17 - Interim Process for Pre-approval of Loan Modifications on Current Loans
    Download
    October 1, 2009

  • Circular 26-09-15 - Processing Requests for Execution of Quitclaim Deeds
    Download
    September 8, 2009

  • Circular 26-09-13 - Change 1 - Centralization of LAPP and SAPP Programs
    Download
    August 28, 2009

  • Circular 26-09-13 - Centralization of LAPP and SAPP Programs
    Download
    August 24, 2009

  • Circular 26-09-12 - Property Preservation Requirements and Fees
    Download
    August 13, 2009

  • Circular 26-09-11 - Market Conditions Addendum to VA Appraisal - Preparation Fee
    Download
    July 7, 2009

  • Circular 26-09-7 - Reporting Paid-In-Full Loans
    Download
    May 1, 2009

  • Circular 26-09-5 - VA Appraisal Requirements on Foreclosed Properties
    Download
    March 31, 2009

  • Circular 26-09-4 - Market Conditions Addendum to VA Appraisal
    Download
    March 27, 2009

  • Circular 26-08-21 - Reporting Paid-In Full Loans
    Download
    December 9, 2008

  • Circular 26-08-10 - Change 1 - New VA Property Management Contractor
    Download
    November 7, 2008

  • Circular 26-08-13 - Access to Vacant Properties for Liquidation Appraisals
    Download
    August 7, 2008

  • Circular 26-08-10 - New VA Property Management Contractor
    Download
    July 22, 2008

  • Circular 26-08-9 - Interior Inspections on Abandoned Properties
    Download
    June 18, 2008

  • Circular 26-08-8 - Loan Modifications Under VALERI
    Download
    June 10, 2008

  • Circular 26-08-7 Change 1 - Allowable Attorney Fees and Outsourcing
    Download
    June 18, 2008

  • Circular 26-08-7 - Allowable Attorney Fees and Outsourcing
    Download
    May 1, 2008 

  • Circular 26-08-3 - Processing Transfers of Ownership Under VALERI
    Download
    February 7, 2008

  • Circular 26-08-1 - Allowable Attorney Fees, Claim Time Limits, and New Liquidation Appraisal Review Authority
    Download
    February 5, 2008


Servicers Joining VALERI

  • Servicer Implementation Guide
    Download
    Updated 11/24/2009

  • Servicer Questionnaire
    Download
    Updated 4/23/2014

  • Instructions for Servicers Who Only Use SWP to Report Events
    Download
    Updated 11/24/2009

  • Data Quality File Example
    Download
    Posted 9/22/2008

  • Secure FTP Request Form
    Download
    Updated 04/21/2014

  • SWP Users Initialization File
    Download
    Posted 9/25/2008

  • Application for a Servicer ID
    Download
    Updated 4/2/2014


Contact Information

  • ALAC Remittance Address for Bills of Collection
    Download
    Posted 2/19/2008

  • Bill of Collection Notice
    Download
    Posted 6/26/2008

  • VA Regional Loan Centers Contact Information
    Download
    Updated 4/13/2014

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